Frequently Asked Questions
Everything you need to know about your LeGassick experience.
Do you offer free shipping on jewelry orders?
Yes, we provide complimentary insured shipping for all domestic orders over $500 to ensure your fine jewelry arrives safely and securely.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made pieces and resized rings are final sale.
Are your diamonds ethically sourced?
Absolutely. At LeGassick, we only source diamonds through suppliers that adhere to the Kimberley Process, ensuring all our stones are conflict-free and ethically mined.
Do you provide valuations for insurance purposes?
Every significant purchase from LeGassick comes with a complimentary professional valuation certificate to assist you with insurance coverage.
Can I have a piece of jewelry custom designed?
Yes, our master jewelers specialize in bespoke creations. You can book a consultation to design a unique piece tailored to your specific vision and requirements.
Do you offer ring resizing services?
We offer one complimentary resizing for most engagement rings within the first six months of purchase, depending on the specific design and metal type.